What are the defects?
In some isolated circumstances chairs may experience structural failure during use.
What are the hazards?
Possible risk of collapse during use which may result in injury.
What should consumers do?
Consumers should immediately stop using the product and contact Pillow Talk for a refund of the purchase price.
Customers seeking a refund should contact their local Pillow Talk store or telephone Customer Service on 1800 630 690.