Furniture Complaints News

Couriers vs Product Safety – What’s inside the box!

So you’re excited about the delivery of a long-awaited product! Yes! The box seems a little beaten up, but that shouldn’t be a problem…..right?Damage caused in transit can create new hazards or increase existing ones. Suppliers must ensure their packaging is fit for...

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Consumers have the right to a refund for unsafe furniture

Consumers can also seek compensation for damages and loss caused by a safety defect in products supplied by a manufacturer. Product liability Generally the manufacturers or importers of products are liable, but if other suppliers, such as retailers, cannot identify...

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Nine more failures – Bunks and Bean Bags top the list

A further nine furniture product safety recalls have been reported this month, with Bunk Beds and Bean Bags heading the list and eBay being amongst the sellers under scrutiny. Consumers are urged to know their rights and sellers warned to meet their obligations....

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