What are the defects?

HEMNES bookcase and glass-door cabinet shelves can shrink and move in a dry indoor climate. This can result in a shelf falling.

What are the hazards?

Risk of injury from a falling shelf or an object falling off a shelf.

What should consumers do?

Consumers who own a HEMNES bookcase or cabinet manufactured before 2017 can order replacement longer shelf support pins by contacting their closest IKEA store or the IKEA Customer Support Centre.

Contact Details:

IKEA Customer Support Centres are open Monday to Sunday, 8am – 9.30pm
Vic/Tas: 03 8523 2154
ACT/NSW: 02 8020 6641
Qld/NT: 07 3380 6800
SA: 08 8154 4532
WA: 08 9201 4532