Step 1 - Email Complaint Form Name * First Last Name * Last Username * Only lower case letters (a-z) and numbers (0-9) are allowed. Email Address * Enter Email Password * Enter Password Have you contacted the company in question with your complaint? YES NO Name Of Company * Company Address Manager Name or Contact Name * Contact Email * Contact Ph: Have you lodged a complaint with the complaint handling area of the organisation you are dissatisfied with? Yes No Have you submitted a complaint about this matter to any regulatory bodies or legal advisor? Yes No Please provide details below Complaint Reference Number and date lodged Name Of Product Cost Of Product Date Of Purchase Reciept or Proof of Purchase * Product Issue Notes & Description * Any further comments and information? Nature Of Complaint Please Select One as a problem that would have stopped someone from buying the item if they had known about it Is unsafe Doesn’t do what we said it would, or what you asked for and can’t be easily fixed Desired Outcome I would like to return the goods and get a replacement. However, as it is too large for me to return, can you please contact me to make arrangements for it to be collected and the replacement delivered? I would like to return the goods and receive a full refund please. I am not confident that a replacement product will be any better than this one. As it is too large for me to return, can you please contact me to make arrangements for it to be collected? I would like to return the goods and get a replacement. Please confirm that I may do so and let me know the procedure. I would like to return the goods and get a refund please. I am not confident that a replacement product will be any better than this one. Please confirm that I may do this. I am aware of my consumer rights under the Australian Consumer Law. I believe this product has failed to meet the consumer guarantees. I believe the failure is a major failure. Register
